Support & Help Desk

Aurora IT Solutions offer a complete help desk style support and systems maintenance package. You will never have to think about your IT again as we will maintain your servers, workstations and other devices and also assign a dedicated support engineer to you so that in the event of support being needed, you will always have an expert on the other side of the phone. If the issue cannot be resolved over the phone, we will send out your dedicated engineer to carry out any repairs on site. All of this at a lower rate than our competitors.

 
Desktop Support

Desktop Support

With your dedicated support agent you'll always be a phone call/email away from speaking to someone you know. Whatever it is, we'll be there for you.







Backup System

Backup System

Accidentally deleted that PDF? Lost everything you ever worked on? The PC spontaneously combusted?!
Relax, we have it covered. Our layered backup system means we'll have multiple copies at multiple locations and no matter how big or small your loss, we can get it back.

Server Monitoring

Server Monitoring System

By using server monitoring system and manual checks, we are always aware of your server condition. We'll maintain it, update it and crush most issues before they show their ugly heads. We'll manage the back end so that the front end remains uninterrupted.





Hardware Support

Hardware Support

What do you do when the Aurora support team tell you that your laptop has had it? The answer is nothing! Because we'll arrange for either the repair or replacement. If anything needs to be replaced then we'll find it cheaper than you will find anywhere, thanks to our wide supply network which gives us access to very competitive reseller prices on all hardware.

Virus Protection

Virus Protection

We take security extremely seriously, with good reason. Every year 24 million systems will be hit by types of viruses in the UK, and that average is rising, rapidly. With the threat being so real we take every possible precaution to safeguard your systems. However, major global corporations and even military bodies have suffered attacks so we know we can't stop everything. So, we also lay down comprehensive recovery plans in the event that your systems do get infiltrated. We hope for the best but plan for the worst.

Scalable Pricing

Scalable Pricing

Our flexible pricing means that we'll always be able to find the package that best fits your needs. Pay as you go or yearly contract? Need it to be scalable so that you're only paying for what you use? Done. Contact us to arrange a FREE face to face consultation.

Aurora Support

Let's Talk!

  • London, Wimbledon, UK
  • info@auroraits .co.uk

Aurora IT Solutions

Aurora IT Solutions act like an extension to your business and works like a hidden IT department. But no need to pay a full salary to an IT engineer, just pay for what you need when you need it. It's That Simple!

© Copyright 2015 Aurora IT Solutions.  All rights reserved.  Aria Asady-Sabet trading as Aurora IT Solutions.